Posts Tagged ‘backup’

So, as mentioned in my last post,  I sent in my iPhone 5 to be fixed.  Day after day of calling the local Apple Store paid off and I managed to get in there when they had a loaner iPhone available for me so I would not be phone-less.

The sending in to repair process is fairly easy, but the first thing to do and most important is to make sure you have a good back up before the whole process starts.  (Do this at home before you get to the store).  Then you will need to turn off Find my iPhone. Then basically they wipe the phone removing all your information and resetting it to factory.  You did a backup, right? (even so, a sense of panic sets in as you click the “erase and reset”)

The next step is for them to install a diagnostic tool that checks all the components of the phone. If anything fails they make note of it, and some things may actually stop them from continuing with the battery/wake sleep replacement and repair.  Basically the phone has to be in good condition prior to it being sent in for repair. After the diagnostic tool completes, the next step is them checking over the phone cosmetically which could take some time.  This is really a CYA thing for Apple and you.  Making sure you don’t get your phone back and come in ranting about how it now has a big scratch on the screen, etc.  Then you fill out a bunch of forms, signed a bunch of stuff, and surrender your phone to them.  Next step is doing the cosmetic inspection of the loaner phone. Which finally they set up with your Sim card in it and you can restore from iCloud, or another backup if you choose. Whole process took about 1.5 hours. Thankfully the Apple guy that was helping me was quite sociable and there was another guy at the table doing the exact same thing with the replacement/repair of his wake/sleep button. So my ambidextrous Apple genius did both at the same time only screwing up once when entering information, but caught it before anything was submitted.

It took a lot longer to restore from iCloud than anything else. But I couldn’t restore using my computer because my iPhone 5 is a 64 gig and the replacement loaner is only 16.  It kind of weird having a loaner phone.  Sort of like wearing someone else’s shoes.  Even if they are the same, they still feel somehow “off”.  It is a 7 to 10 day return period typically, which gives you just enough time to get really frustrated with the lack of storage and the missing apps and data you had to delete just so you could use the loaner.

A week later (i was checking the progress on, it was fixed and shipped back.  I followed that along with Fedex, which stated it was delivered to the local Apple store (after a few side-trips along the way – California to Memphis TN to Mississauga to London) so I called the store and was told it was still in transit.  “Um, no, its in your store and signed for at 4:10pm” after that I was told it needed to be unpacked and logged in as received, etc, and I would get notified shortly.  I ended up calling the next morning because I still hadn’t heard and again was told it was in transit, so again I explained that “no, in fact, it was in the store”.  Put on hold, then “what was the name again?” On hold again, and then “oh yes, it’s here.”  It took longer for them to receive and unpack it than it did to get from Memphis to London.  sheesh.


Strangely enough I actually got the email notification that it was ready for pickup while standing in the store at the genius bar about to wipe the loaner phone.

Anyway, I have it back, repaired and after a very lengthy restore from a combination of iCloud and then connecting to my MBA, it was back to where it was a week ago.  And just in time to throw caution to the wind and install iOS8.  I figure now is the time to potentially screw it up, since it’s all fixed and I have a good back up of it all just in case things go horribly wrong.  But that’s not going to happen, right?  After all Apple doesn’t make mistakes.  *returns to drinking the apple koolaid



timemachine-newDoing the same thing over and over again and expecting a different result is said to be the definition of insanity. Well, you can call me insane.  But don’t lock me away just yet.

I bought a new external Thunderbolt drive (TB) for backing up my MacBook Air (MBA), since the one i was using for Time Machine was saying it was full all the time, and was around 6 years old.  A backup is only good if it actually works, and as we all know, hard drives fail so to ensure I didn’t lose any data I decided to replace it.  After all, according to Apple’s own knowledge base, it’s a simple procedure to copy the old backup to a new one.

Yeah, i beg to differ.

After waiting approx. 2 hours for the copy command to calculate all the files in the “Backups.backupdb”, then another couple of hours for the actual copying to occur, I got an “Error code 8062“.  Which is a lovely generic error, that really doesn’t help me to figure out what the actual problem was.  It mentioned a few of the files were not compatible “Newer version of iWork needed” which confounded me a tad, since I don’t use iWork except for Pages on my iPad and iPhone.  There was about 50 files I had to cancel on and then the backup hung.  I went back and started again, reformatting the drive, changing the permissions and all, just like the Knowledge base article described.  To no avail.  I Even tried to copy the files within the backupdb (database) individually but something happens when you do that. It is as if the linking of files is disabled and each folder inside the larger db becomes massive. Folders were 139gb each. After 4 folders I had already copied more info that the total db size was listed at in the first place.

It was about this time I had to decide if I really wanted to waste more time trying to continue from the existing backup, or just start anew.  Eventually  I realized I didn’t have to get rid of the old Time Machine backup, it can stay right where it is for a while until I’m comfortable enough with the new backup to feel secure nothing will be lost, or nothing will need to be restored.  When that is?  Who knows.  That is the beauty of Time Machine and OS X, you can use more than one drive or location to backup to.  So, throwing caution to the wind (okay not really, since existing old backup is still accessible – just going for dramatic effect here), I connected the clean TB drive and let it do its initial backup, all nice and new and empty.  A few hours later I had a current backup.  Sure I couldn’t go back more than a few hours to retrieve anything, but its a start, and like I said I did still have the old backup if worse came to worst.
Gotta love the speed of the Thunderbolt drive. I plugged in my backup when I got to the office and it had 1.4 gig to update. Took less time than it took to type this paragraph I swear.   I was using a FireWire drive previously, with a TB adapter since the MBA no longer sported a FW connection, but the real deal TB is Soooooooo much zippier in its native form.
We’ll call this one a win, and a lesson learned.  Now, can someone help me out of this straight jacket…

a guest post “how to” from the developer:

Many people worldwide are Blu-ray movies enthusiasts. What I’m gonna to talk about in this article is a piece of software named WinX Blu-ray Decrypter developed by Digiarty – a software developer engaged in versatile DVD backup/ripping, video converting and Blu-ray related programs. It is a nice Blu-ray backup tool to get you rid of troubles of Blu-ray disc scratch or loss.

WinX Blu-ray Decrypter works to copy and save Blu-ray Movies on computer hard drive for better storage and convenient watching by:

– Removing almost all known Blu-ray encryptions such as AACS MKB v25 and BD+ copy protection

Ÿ- Backing up Blu-ray to M2TS file or Blu-ray folder

Ÿ- Copying and saving full Blu-ray movie

Ÿ- Extracting and backing up Blu-ray movie titles

Ÿ- Converting and backing up 3D Blu-ray to 2D video

You can choose any backup method above according to your own situation. With advanced decrypting and copying technologies, WinX Blu-ray Decrypter is able to preserve the original video/audio quality in the output file. It has top fast working speed among all similar programs in the market. Usually, it only takes about half an hour to backup a whole Blu-ray movie.

How to Use it to Backup Blu-ray

That’s quite easy. Download this software first, install in on your computer and run it. The program will show you a very clean user interface:

Insert your Blu-ray disc to your computer, and do the simple work below:

  1. A.    Click ‘Load BD’ to let the program recognize your Blu-ray movie
  2. B.    Decide to backup full Blu-ray or just titles of it
  3. C.    Select the output folder
  4. D.    Click ‘Run’ button to start the backup work


Here are more information and operation tutorials at you can check. To download the program, just click here.

Digiarty Software, Inc.

With the release of the first over-the-air (OTA) Apple iOS update, I’m sure the typical reaction for most iPad/ iPhone/iPod users was to click the update now button and watch as what was once only possible by connecting your iOS device to a computer, occur as if by magic without wires.  I know for me it was anyway.  But did you remember to back up your device first?

Personally, I backup my iPhone every few days – either to the iCloud or to my Mac, typically alternating between the two so I have a backup that is fairly current in each location.  If you are wondering “how do you do that?”  or “why would you want to do that?“, the answer is to the first question is with a combination of iTunes and the iOS on your device already, and as for the second question, that is because as much as we’d like to think they’ve caught all the potential problems before releasing the software update to the masses, the truth is sometimes things go wrong and when they do you will want to roll back the clock to before you clicked that oh so tempting Download & install button.

Backing up.  A quick step-by-step:

First off, i’m assuming you’ve already set up your iCloud.  If not you’ll need to do that first.  If you have already, then read on MacDuff.*

The following is for the iPhone, but any iDevice is basically the same.  If you go to your Settings on your iPhone you will see the General tab, right after which is the new iCloud tab. Burrowing down into the iCloud tab you have the option to turn on what you want to store in the cloud, plus at the bottom the ability to make your iDevice Back Up Now.

open Settings/ iCloud

…then Storage & Backup

here’s where you want to be

I like to force it to back up once in a while, even though it is set to do it automatically.  Click on the Back Up Now and wait while it completes.  It should only take a few minutes.  Once you’ve done that, you may also want to connect your iPhone/iPad to your computer and open iTunes if it doesn’t automatically.

it conveniently tells you when the last iCloud backup was

you can see it was also backed up locally

You’ll want to make sure you’ve checked off the box for “Back up to this computer” and then sync your device.  If you are curious about where the backup is or how big it is or when it was last done, you can go into the advanced settings and see them listed in there.  Typically there will be a couple, unless there has been an iOS update then the only one there will be the most current one which includes the update.

now you can click it

…and wait patiently

Once you are certain you have created your backups, now its safe to click that Download and Install button in the iOS Software Update tab.

You’ll need to be connected to Wi-Fi to download it, possibly due to the size of the update.  It remains to be seen if in the future smaller patches may be able to be done over your cell phone service much the way some App updates need Wi-Fi and others can be done over cellular. (I haven’t tried turning on a personal hotspot with my iPhone and updating the other iDevices that way, but that may be a sneaky way to get around the need for Wi-Fi.)

If all goes well, a few minutes for the download and then a few minutes for the updates to be applied and installed during a restart and you should then be presented with your home screen again, still with all your apps open as before the update as if nothing changed.  If not, for some reason it fails or has problems, at least you’ve got your backups, right?

For me the download went easy, but during the restart process something went screwy and my iPhone 4 turned off.  I had to restart my phone by pushing the power button and it automatically went into install mode again and finished the update.  Aside from a few minor networking issues (I used Airplane Mode to turn off all networks/connections and then turned Airplane Mode off again to reinitialize everything which fixed that problem) it seemed to work pretty smooth.

Even with the minor glitch, it is still much better than the old way of downloading a 600+ mb update which replaced the entire OS on the device.  Especially if you had a couple of iDevices in your house, this new way will save on your data usage and your install time, and hopefully encourage more people to keep their devices updated instead of having to schedule down-time to do it.  Just remember to back up first,  you can never be too safe.  In fact , I’ve never heard anyone complain they had too many backups or were too prepared, well maybe those of us that remember Y2K, but that’s about it.


* the phrase “Read on Macduff” is actually a commonly used bastardization of a quote from Macbeth, act V, scene viii, and is actually “…I throw my warlike shield. Lay on, Macduff, And damn’d be him that first cries, “Hold, enough!

When my daughter first mentioned she wanted a Motorola Atrixsuper phone” to replace her current iPhone 3G I have to admit I was a little disappointed.  As much as I try to be unbiased, I am a Machead.

Don’t get me wrong, I will praise the good in any OS, software, hardware, or device, but there is a certain soft-spot for Apple products in my heart, which for the most part, is well deserved.  But enough extolling of Apple’s virtues, this post is about something NEW being brought into the fold at home and how it is fitting in so far.

First impressions:  well its no iPhone but it’s not a bad imitation.

The camera in a side by side comparison with my iPhone 4 falls a bit short.  On paper both look good, but the resulting captured images are much sharper with better contrast on the iP4.  Not only that but the ease at which you can focus on the subject and keep the same exposure as you re-frame the image is much better on the iP4.  A simple side by side comparison of a sunset photo proved that.

Getting media onto the Atrix, couldn’t be much easier.  Or I should say, couldn’t be much easier if you read the manual.  Jumping in and trying to figure this thing out without any foreknowledge is not the way to do it.  The intuitiveness is not quite on par with Apple’s products, but that could be my bias and past experiences tainting my opinion.  Before you struggle with trying to find a suitable app in the Marketplace, connect your Atrix to a computer and install the Motorola Media Link software onto it.  You’ll be glad you did, it’ll make your experience that much better.

sit back and wait, it could be a while...

still going... videos being copied off phone

you even get notifications about available updates to your device

...and a report of exactly what was done

As the screengrabs show, after the install of the software is complete you are presented with the option to connect to your iTunes account on the computer and sync the music to your phone.

One of the best things, and one that Apple should take note of and steal, is the “Sync Results” at the end of the process.

It’s nice to see exactly what was done as far as which info was moved from where to where between the phone and the backup on the computer.

Without getting to actually use the Atrix much, it is my teenage daughter’s after all – and I’m reminded of a Charlton Heston quote about “prying it from my cold dead hands” –  I’d have to say from my limited use so far, it is as I stated earlier a good alternative to the current iPhone4 with some specs being slightly better, and others maybe not quite hitting the mark completely.  The screen for instance – as nice as it is it’s no Retina Display such as the iP4 has.

Maybe if I sneak in while she is sleeping – which she does a lot of being the aforementioned teenager – I can borrow it and play more.  The big fun will be when she gets her “dock” for the Atrix, i’m sure then i’ll get to use the device if only to help her set it up.

As for how it is fairing in our Apple house? I’d have to say i’m pleasantly surprised by how similar to iTunes and easy to use the Motorola media link software is to use on the only Windows PC in the house, an HP Netbook.  I’m hesitant to try hooking up the Atrix to one of the Macs for fear it self-destructs, but maybe i’ll try it on my wife’s MacBook just to see.

Also, it’ll be interesting to see how this relatively new Moto phone stacks up against the iPhone5 when it comes out shortly, since its not really fair to compare speed and features of a relatively new phone with that of an iPhone that has been out for over a year.  Admit it, you knew I couldn’t end this post without qualifying my statements.  I am after all a machead thru and thru.